All shipments from Eclipse Awards are 100% carbon neutral with carbon offsets purchased by Eclipse Awards. Orders are shipped via UPS. Note that we are unable to ship on customers' accounts.
Eclipse Awards guarantees safe delivery on all shipments originating directly from Eclipse Awards. In the unlikely event that your order is damaged in transit, let us know within 5 days of receiving your package. Please email photos of your damaged plaque to LEED@eclipseawards.com to commence your damage claim.
As all products are customized, all sales are final. However, Eclipse Awards stands behind the workmanship on all of our pieces, so if you aren't satisfied with the quality of your LEED plaque or award, please bring it to our attention.